World Class Quality: Using Design of Experiments to Make It Happen
Hardcover
$47.50
✓ Ships from our Franklin store
About this book
Provides a simple, flexible, and non-mathematical approach to applying Dorian Shainin's version of the Design of Experiments technique for improving and maintaining quality. Updated from the 1991 edition to encompass service industries, describe more techniques and examples, and emphasize coaching more strongly.
Details
AuthorAdi Bhote
FormatHardcover, New
AvailabilityIn store & online
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